A short-term supply (also referred as ‘bridge supply’) is a less than 30 day dispense for any of your medications. When you sign up for PillPack, we coordinate the refill schedule of your medications so that multiple medications can all be delivered at the same time each month. A quantity of less than 30 days supply may sometimes be required so you have enough medication until the next PillPack starts.
Stay on track with a short-term supply
New to PillPack or changing meds? You can request a short-term supply to get the meds you need while we work on setting up your new PillPack order.
Short-term supply orders will come in bottles
Why you might need a short-term supply
When you start getting your meds with PillPack, we'll need to coordinate your prescription refill dates so all of your meds arrive together. In the meantime, you may need some extra meds to bridge the gap.
How to order a short-term supply
Getting the meds you need is fast and easy. Just have your current medications on hand so you can confirm we're sending you the right quantity.
Create your order
We'll recommend a personalized short-term supply based on the prescription details we have on file and your refill dates.
Place your order
After you've confirmed quantities, complete your short-term supply order.
We’ll deliver your medications
Your meds will arrive in bottles, in secure, discreet packaging with status updates along the way.
You may be wondering
What is a short-term supply?
How do I know if I need a short-term supply?
If you will run out of medications on-hand prior to your refill arrives, you will need to order a short-term supply. While placing the short-term supply order, you will need the pills you have on-hand to calculate how many additional pills you will need.
Why can’t all my medications be in a PillPack from the start?
While we transition your prescriptions to PillPack, there's a good chance some of your meds will arrive separately. This is because different prescriptions are due for refills at different times — and we want to get your medications to you as soon as you need them. We’ll always keep you up-to-date about your upcoming orders so you can review if you will need a short-term-supply to bridge any gap.
How will I be charged for a short-term supply?
Apart from your monthly PillPack orders, if you need an interim supply for less than 30 days anytime to bridge until your next PillPack order, you will pay the out-of-pocket costs. Note: During this beta, insurance pricing is not available for short-term-supplies, but we will apply all of your available Amazon Pharmacy benefits (such as PrimeRx for Prime members).
Other questions? Visit our Help Center ›
Amazon Pharmacy Home Delivery 4500 S Pleasant Valley Road, Suite 201 Austin, TX 78744-2911
Fax: 512.884.5981