Amazon Pharmacy is committed to maintaining your privacy and we take our responsibility for safeguarding your Protected Health Information (PHI) very seriously. The Health Insurance Portability and Accountability Act (HIPAA) governs how Amazon Pharmacy may use and disclose PHI, including information like medication history, medical conditions, and health insurance information. Our Notice of Privacy Practices, and not Amazon’s Privacy Notice, describes that use and disclosure. Please review our Notice of Privacy Practices, for more information on HIPAA, PHI, and how you may access your PHI.
Your medication,
made easy
We’re making pharmacy better—with upfront pricing, home delivery, and pharmacists available 24/7.
You can always expect:
Our pricing is clear and understandable
Most pharmacies can’t tell you the price of your medication until you fill your prescription. We show you your insurance copay and the price without insurance so you can make the
right decision.
Your medical information is protected
Medical information that you provide to our pharmacy is protected by our practices and by law. And we’ll never share your personal health data outside our pharmacy for advertising or marketing purposes without clear permission from you.
You can always speak to a pharmacist
We’ve designed our service to save you time and make it easy to get your medication. We have pharmacists on staff 24/7 if you have a question or need advice.
You’ll never worry about your medication
We work with your doctors and insurance to make sure you have the medication you need. And we’ll send updates along the way so you’re always in the loop.
You’ll never stand in line at a pharmacy
We deliver your medication on time, in discreet packaging. Filling your prescriptions has never been this easy.
You may be wondering
How will my pharmacy information be kept safe?
Do you take my insurance?
Amazon Pharmacy accepts most insurance plans.
To check your insurance price, search for and select the medication you were prescribed. On the page with your medication's details, select Check insurance price.
If you're new to Amazon Pharmacy, we'll ask for information needed to transfer your prescription and save this information to your Amazon profile. You'll use this profile to easily request additional prescription transfers.
If you want to sign up for Amazon Pharmacy to be ready for future prescription needs, we can look up your insurance information for you during signup. You can also enter the information yourself during signup or at any time after signup from your dashboard. Then, you need to search for your medication to check the price from the page with your medication's details, using your Amazon profile.
You can also use Amazon Pharmacy without insurance. Whether you have insurance coverage or not, we’ll show you your lowest price without insurance, including any savings for Amazon Prime members.
To check your insurance price, search for and select the medication you were prescribed. On the page with your medication's details, select Check insurance price.
If you're new to Amazon Pharmacy, we'll ask for information needed to transfer your prescription and save this information to your Amazon profile. You'll use this profile to easily request additional prescription transfers.
If you want to sign up for Amazon Pharmacy to be ready for future prescription needs, we can look up your insurance information for you during signup. You can also enter the information yourself during signup or at any time after signup from your dashboard. Then, you need to search for your medication to check the price from the page with your medication's details, using your Amazon profile.
You can also use Amazon Pharmacy without insurance. Whether you have insurance coverage or not, we’ll show you your lowest price without insurance, including any savings for Amazon Prime members.
How do I reach a pharmacist?
If you are experiencing a medical emergency, please call 911 or contact your prescriber immediately.
If you have questions about your medication, our pharmacists are available 24 hours a day, 7 days a week at 855-745-5725.
Daytime phone support
Our normal business hours are Monday to Friday 8:00 AM – 10:00 PM ET and Saturday and Sunday 10:00 AM – 8:00 PM ET.
Evening phone support
After normal business hours, a voicemail system is available for customers. Please leave a message and a pharmacist will get back to you as soon as possible. We return urgent calls within 30 minutes.
If you have questions about your medication, our pharmacists are available 24 hours a day, 7 days a week at 855-745-5725.
Daytime phone support
Our normal business hours are Monday to Friday 8:00 AM – 10:00 PM ET and Saturday and Sunday 10:00 AM – 8:00 PM ET.
Evening phone support
After normal business hours, a voicemail system is available for customers. Please leave a message and a pharmacist will get back to you as soon as possible. We return urgent calls within 30 minutes.
How do I track my order?
After an order has shipped, we'll notify you. You can sign in anytime to view your latest tracking information as well as updates to when your package will arrive. If an order includes multiple items, each may have separate delivery dates and tracking information.
Other questions? Visit our Help Center ›
Amazon Pharmacy Home Delivery 4500 S Pleasant Valley Road, Suite 201 Austin, TX 78744-2911